System Integration Services is the core of our business. In most instances, the solution that our customers need involves the integrations of various ICT products and services. ICT Strategic Plan (ISP) Services : (ICT Requirements Study & Plan) The objectives of the proposed ICT Strategic Plan (ISP) include: (Mostly our customers for ISP are Goverment Ministrys, Universities and GLCs, we have good references on ISP projects on major Goverment Agencies) To deliver a comprehensive ICT infrastructure development plan to achieve customers vision, missions, and objectives. To help customer in identifying up-to-date and appropriate ICT technologies and developments. To help customer in conducting capacity planning for ICT needs and requirements. To analyze for the needs of business process reengineering and business process improvements. To assess the current ICT related processes, strategies and infrastructures in terms of the ability to support organizational vision, missions, strategies, objectives, processes, and structures. To formulate an ISP that would facilitate the alignment of ICT processes, strategies and infrastructures to the organizational vision, missions, strategies, objectives, processes, and structures. To provide guidelines towards the implementation ICT strategy Customer Support Services involve all post-purchase supports and services that come with our warranty and post-purchase maintenance promises. SEPAKAT clients technical need is serviced by an well trained and educated engineering centric service representatives. Our Tech-Support Executives provide support to tech- equipment vendors, yet are also trained-experienced as customer service representatives. The result is a uniquely tech informed, yet courteous support of technical service capability.   SEPAKAT’s Technical Services : Technical troubleshooting (Level I, II & III) Network / product support Hardware / software support Knowledge management Warranty support Network / application maintenance   SEPAKAT's Tech Support Highlights: Retail customer management skills, combined with technical knowledge Subject matter expertise in, computing, mobile systems, networking and communications, storage Integrated multimodal service platform empowers richer communications and self service via email, web-chat, and knowledge base Training, and staff expert CSR seeding assures out-of-gate success   Software Development Services. Many organizations have unique line-of-business operations that need to be improved and automated. Moreover, some experts believe that ICT is a source of competitive advantage, which is critical for the survival of companies that involve in very competitive industries. Our Software Development Services include complete support for Software Development Life Cycle (SDLC) using state-of-the-art tools from Microsoft, IBM and Oracle.   Network Management Services, In this age of Network Economy, internetworking is the basic requirements in most ICT implementation. Through our Network Services, we are able to assist customer organizations in planning, designing, installing, and commissioning their Local Area Network (LAN) and Wide Area Network (WAN) infrastructure. SEPAKAT's Network Management System Services (NMS) deliver managed, secure and integrated network communication solutions for interconnecting clients, suppliers, and buyers with rapid access to critical information anytime, anywhere. Working with our strategic alliance partners, we deliver a range of managed networking solutions from fully managed network outsource services, consulting, operations and management, integration, deployment services, maintenance, monitoring to next-generation network applications. SEPAKAT 24x7 Server and Network Management Services include: Proactive, automated network monitoring Timely, expert response to problems Cost-effective support escalation when required Remote network support to cut costs and resolve problems quickly Help Desk Call Center for expert phone support   Windows/Linux System Administration SEPAKAT provides expert solutions for all your Windows/Linux system administration needs, including:   Remote server administration Co-located/Remote hosted server management System troubleshooting & debugging Network management (LAN/WAN) Disaster recovery Security auditing & hardening Software installation & configuration Active Directory, File & directory services, NFS Kernel rebuilds & module management Backup planning & implementation Perl-Shell-CGI-system scripting Performance tuning Emergency support (24/7)   Internet Support & Management   IIS, Apache WWW server, SSL,ASP.NET, PHP, CGI MS Sql, MySql, Oracle install & management System troubleshooting & debugging Exchange Server 2003, Mdaemon, Sendmail, Qmail, VpopMail, POP, IMAP DNS-BIND,Windows,Tiny DNS FTP, Virtual FTP servers (Serv-U, WS FTP,.Proftp, WU) Load Balancing/Clustering OpenSSL-OpenSSH-Stunnel Anti-Spam, Anti-Relay SPEWS-ORBS ISA Server, IPtables-IPchains configure and tuning SAMBA deployment & configuration DHCP & TCP/IP Management IP Masquerading & NAT LPR & Print services Java Servers: Tomcat/JRUN/ Web Sphere/JBOSS Media /SMS/WAP Server. Lotus Domino Server Citrix Server   Security & Firewall Services   Design and deployment of security products like IDS, detection of protocol anomalies, DoS & DDoS prevention, Surge protection. Design and deployment of VPNs, firewalls and other packet filtering & content filtering products. Configuration of network devices and managing the network include - CLI, user friendly GUI, web based management and SNMP-based management. Design and implementing security protocols - SSL, IPSec, VPN Tunnels   Wide Area Network   T1-T3-WAN procurement & installation LAN design & deployment Managed Switches and VLAN Router firewall integration Ethernet, wireless (802.11b) LAN-WAN diagnostics & debugging Training Centre One of the key success factors in ICT implementation is adequate trainings on the deployed products. The Training Services complement our other offerings by providing comprehensive training supports for our products. Application Development Management, When it comes to development or transformation of an application, SEPAKAT offers a wide range of assistance. SEPAKAT’s highy experienced team of Software professionals can be especially helpful when you think of working with the newest most modern and powerful technology. SEPAKAT gets a project heading in the right direction, help along the way, or manage and implement a total project from start to end depending on your business and technical needs. Application Development Transformation and Modernization of Application   Maintenance and support of existing Application   Integration of Functionality within Applications   Analysis and Design Support   Assessment Services   Project Management and Project Planning   Build, Test, Implement and Deploy   Base Technology Enhancement   Product Help Desk or Support SEPAKAT has been consistently completing on time and within budget. The expertise from SEPAKAT will customize the service and support you need to ensure you meet your business and technical goals and get your applications to market more quickly and efficiently Application Development Expertise, SEPAKAT Development have rich Experience in Following Different Programming Skills and Tools ;- Operating Systems RDBMS Microsoft Windows UNIX Linux IBM OS Mainframe and Midrange MySQL Microsoft SQL Server Oracle IBM DB/2 Programming Languages Microsoft Technologies C# Java Visual Basic VB.Net C/C++ (including ANSI C) Scripting Languages (Javascript, VBScript, Perl, etc.) PHP MS.NET VB.Net ASP.Net COM+ C#.Net ADO.Net VB, ASP, VBScript, COM, DCOM, etc. WEB Technologies Application and WEB Servers WEB Services WSDL& UDDI SOAP HTTP/s HTML DHTML XML XSLT Microsoft IIS Apache JBoss Tomcat Middleware and Enterprise Application Integration Client side development Microsoft BizTalk Server Microsoft Commerce Server Microsoft Message Queue Server Microsoft Transaction Server IBM MQ Series WEB Services WSDL& UDDI SOAP HTTP/s HTML DHTML XML XSLT Integrated Development Environments Reporting and OLAP Microsoft Visual Studio Seagate Crystal Reports Microsoft OLAP Services System Programming and Others Software Engineering Process and Project Management C C++ VC++ MFC Microsoft Project / SharePoint Modeling Methodologies / Case Tools Test Automation Tools UML IBM Rational Rose Microsoft Visio Mercury Interactive WinRunner Mercury Interactive LoadRunner IBM Rational Robot IBM Rational TeamTest Configuration Management Tools Defect Tracking CVS Microsoft VSS IBM Rational Clear Case Mercury Interactive TestDirector IBM Rational ClearQuest